Privacy policy

This policy explains what personal information is collected when you use this site, why it is collected, and how it is protected.

Information we collect

• Contact details you submit: name, email address, phone number and message.
• Order details: name, email address, phone number, shipping address, order contents and payment status.
• Technical data needed to operate the site securely, such as request logs.

How we use it

• To process and deliver your order and to respond to your enquiries.
• To send order confirmations and shipping updates.
• To keep records required for accounting and tax purposes.

Payment providers

Payments are processed by Payfast or PayPal. Card and account details are entered on the provider's systems and are never stored on this site. The providers receive the information needed to process the payment and are bound by their own privacy policies.

Sharing and retention

Personal information is not sold. It is shared only with service providers needed to run the site (hosting, email delivery and payment processing) and where required by law. Order and contact records are kept only as long as needed for order support, accounting and legal obligations.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing gm.mastermariner@gmail.com. You may also object to processing or request that we restrict it, subject to legal record-keeping requirements.

Cookies

The site uses a small, signed cookie to remember your cart and, if you change it, your display currency. These cookies are necessary for the site to work and contain no advertising identifiers.

Contact

Questions about this policy can be sent through the contact form.